Privacy Policy

Last Updated: 02 June 2026

SuryaLogix Pvt. Ltd. (“SuryaLogix”, “we”, “our”, or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use the SuryaLogix mobile application, website, software products, and related services (collectively referred to as the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

To provide our Services effectively, we may collect the following types of information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Company or Organization Name

  • User Account Information

Device and Technical Information

  • Device Model and Device Name

  • Operating System and Version

  • IP Address

  • Browser Information

  • Application Version

  • Device Identifiers

Location Information

If enabled by you or required for specific features, we may collect location information to provide location-based services and improve functionality.

Usage Information

We may collect information regarding how you interact with our Services, including:

  • Login Activity

  • Feature Usage

  • Session Information

  • Error Logs

  • Performance Data

Log Data

Whenever you access our Services, we may automatically collect log information, including:

  • IP Address

  • Device Information

  • Date and Time of Access

  • Pages or Screens Visited

  • Application Events

  • Diagnostic and Crash Reports

This information helps us maintain system security, troubleshoot issues, and improve user experience.

Cookies and Similar Technologies

Our website and Services may use cookies, local storage, and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Analyze usage patterns

  • Enhance security

You may disable cookies through your browser settings; however, certain features may not function properly.

App Permissions

Depending on the features you use, the SuryaLogix application may request access to:

  • Location Services

  • Camera

  • Storage or Files

  • Notifications

  • Internet Connectivity

These permissions are requested only when necessary for providing specific functionality and can be managed through your device settings.

Third-Party Services

We may use trusted third-party service providers to support our Services, including:

  • Google Play Services

  • Apple Services

  • Firebase Analytics

  • Firebase Crashlytics

  • Google Analytics

  • Cloud Hosting Providers

  • Notification Services

These providers may collect and process information according to their respective privacy policies.

How We Use Your Information

We use collected information to:

  • Provide and maintain our Services

  • Create and manage user accounts

  • Improve application performance and functionality

  • Respond to customer support requests

  • Send important service notifications

  • Monitor usage trends and analytics

  • Ensure security and prevent fraud or misuse

  • Comply with legal obligations

Information Sharing and Disclosure

SuryaLogix does not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

  • With authorized service providers who assist in operating our Services

  • To comply with legal obligations, court orders, or government requests

  • To protect the rights, safety, and security of SuryaLogix, our users, or others

  • During a business transfer, merger, acquisition, or restructuring, where permitted by law

All authorized partners and service providers are required to maintain appropriate confidentiality and security measures.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Fulfill contractual obligations

  • Resolve disputes

  • Enforce agreements

  • Comply with applicable legal requirements

When information is no longer required, it will be securely deleted or anonymized where feasible.

User Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Withdraw consent where applicable

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

Children’s Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

External Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. Users should review the privacy policies of any external websites they visit.

Compliance with Applicable Laws

SuryaLogix strives to comply with applicable privacy and data protection laws, including relevant provisions under Indian laws and regulations governing the collection, processing, and protection of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.

Any updates will be posted on this page along with a revised “Last Updated” date. Continued use of our Services after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, requests, or suggestions regarding this Privacy Policy, please contact us:

SuryaLogix Pvt. Ltd.

Email: sales@suryalogix.com

Website: https://www.suryalogix.com

Location: Pune, Maharashtra, India

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.